Shipping & Returns For The Customized Items

SHIPPING AND DELIVERY

Most custom pieces will be shipped after 30 days. Upon dispatch, you will receive an e-mail confirmation. Any questions about your order, please feel free to contact our online customer service or send email to us by info@coppertistwu.com.


RETURN AND REFUND

Due to the particularity of your order, we hope you can understand that we do not provide return or refund service in this circumstance. if it is a quality problem, we support the exchange of goods.


QUALITY ACCEPTANCE AND PRODUCT MAINTENANCE

Product acceptance should be completed within 7 days after receiving the goods, and within this period, no acceptance problems are considered qualified. If there is a problem with the product, the details of the quality failure should be stated, and the corresponding evidence and product photos should be provided. If it is our quality problem, we will bear the return shipping cost and product repair cost.