Due to the particularity of your order, we hope you can understand that we do not provide return or refund service in this circumstance. if it is a quality problem, we support the exchange of goods.
QUALITY ACCEPTANCE AND PRODUCT MAINTENANCE
Product acceptance should be completed within 7 days after receiving the goods, and within this period, no acceptance problems are considered qualified. If there is a problem with the product, the details of the quality failure should be stated, and the corresponding evidence and product photos should be provided. If it is our quality problem, we will bear the return shipping cost and product repair cost.
Country / Region
5-8 Business Days
10-15 Business Days
3-5 Business Days
1-2 Business Days
8-15 Business Days
8-10 Business Days
15-20 Business Days
**Each of our pieces are handmade, we will send them out from our Asian studio when the local warehouses are out of stock. Any questions,please feel free to contact us at any time.
Each piece of COPPERTIST.WU is made of A-grade fine brass, copper, bronze, silver etc. In addition, we also provide custom service by precious material.
Compared to other metals, copper has an interesting and fascinating chemical effect over time, as it created a close relationship between the environment and the user. We also developed a unique handmade aging process, so that each piece of copper artwork has its own unique attributes.
Accessories, made of copper, do not require special maintenance during used period, just need to keep it in a dry place and stay away from acid detergent, salt cleaner and various oil, chloride and other chemical materials, which will cause corrosion on the surface of the product. Avoiding to use cleaning tools to prevent surface scratches. The maintenance methods of 925 sterling silver are same as above. You can also use a silver wiping cloth or OPI to polish the surface regularly to keep it as the original one.