Engraving Service
Engraving Service
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| United States | |||
| Type of shipping | Threshold | Price | Shipping timeline |
|---|---|---|---|
| Free Standard Shipping | Order $129 and above | Free | 5-8 business days |
| Standard | Order below $129 | $9.99 | 5-8 business days |
| Expedited (3-5 BUSINESS DAYS) | $25 | 3-5 business days | |
| Canada | |||
| Type of shipping | Threshold | Price | Shipping timeline |
|---|---|---|---|
| Free Standard Shipping | Order $129 and above | Free | 5-10 business days |
| Standard | Order below $129 | $9.99 | 5-10 business days |
| Australia | |||
| Type of shipping | Threshold | Price | Shipping timeline |
|---|---|---|---|
| Free Standard Shipping | Order $129 and above | Free | 8-15 business days |
| Standard | Order below $129 | $9.99 | 8-15 business days |
| United Kingdom | |||
| Type of shipping | Threshold | Price | Shipping timeline |
|---|---|---|---|
| Free Standard Shipping | Order $129 and above | Free | 7-12 business days |
| Standard | Order below $129 | $9.99 | 7-12 business days |
| Germany | |||
| Type of shipping | Threshold | Price | Shipping timeline |
|---|---|---|---|
| Free Standard Shipping | Order $129 and above | Free | 7-12 business days |
| Standard | Order below $129 | $9.99 | 7-12 business days |
| Other countries and regions | |||
| Type of shipping | Threshold | Price | Shipping timeline |
|---|---|---|---|
| Free Standard Shipping | Order $129 and above | Free | 7-20 business days |
| Standard | Order below $129 | $9.99 | 7-20 business days |
- Due to recent changes in U.S. and EU import tariff policies, some shipments may experience delays of 2–4 weeks during customs clearance and delivery. We are actively coordinating with our shipping partners to minimize delays and ensure a smooth delivery experience.
Thank you for your patience and understanding 🙏. If you have any questions while waiting for your order, feel free to reach out to us at [email protected] — we're always here to help. - If no shipping options are available during purchase, it means sales for your region are not yet open. We apologize for any inconvenience and appreciate your understanding.
- For deliveries outside of the US, Canada, Mexico, Australia, and New Zealand, customers may be subject to additional customs duties and taxes, which are not covered in the shipping cost. Please be aware that the exact amount of these fees varies by country, and unfortunately, we cannot provide a specific cost. For further details, kindly reach out to your local customs office.
- Please note that in the event of exchanges or returns, any duties and taxes paid during delivery will not be refunded.
**Each of our pieces is handmade, we will send them out from our Asian studio when the local warehouses are out of stock. Any questions,please feel free to contact us at any time.
You orders will be delivered by a courier Monday to Friday.Please allow extra time for your order to be processed during public holidays and sale periods. Customs and Postal Service may also require extra time to work on the processing / delivery during peak season or before major festivals. Please also note that delays may occur as a result of pending payment authorizations.
**We do not ship on the weekend or banking holidays, so your order will be processed the next working day.
Shipping Fees:
We provide free delivery for orders exceeding $129. For orders below $129, our standard shipping fee is $9.9. An extra $12.99 shipping fee is applicable to the following regions or countries: Saudi Arabia, Norway, Mexico, United Arab Emirates, Qatar, Switzerland, Russia, and Puerto Rico (USA)
Taxes, Customs Duties:
Normally the priced shown on our pages is already inclusive import duties. No additional taxes or customs duties are collected.
Unfortunately, we have no control over taxes as customs policies vary by country. Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. If you have any questions related to customs charges you are advised to contact your local customs.
Late or lost orders
When placing your order please make sure that you specify the correct delivery address as Coppertist.wu take no responsibility for missing parcels that have been sent to the wrong address or if requested to leave with neighbour or an outbuilding.
Any order discrepancies relating to missing and/or lost items must be reported to us in writing via email at [email protected]. We cannot refund or replace lost items until 20 working days after the date of despatch (25 working days for international items).
Items not received but tracking shows they have been delivered
This may happen when items are sent to places of work. In some cases, your item might have been delivered to a post room or colleague within your company and someone else will have signed for it.
Please note we do not refund or replace items that are tracked as being delivered. For this reason, we always recommend that you get items delivered to a secure address.
Why was my order cancelled?
If your order was unexpectedly cancelled, chances are that our fraud filter marked your order as fraudulent. If you are sure that that is not the case, please ensure the billing address matches the payment method you are using, and checkout again. Alternatively, please order again with a Paypal account. If you do not have Paypal, you can easily sign up at www.Paypal.com.
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Free Shipping On order Over $129
Free 30 Day Returns
1 Year Warranty
Description
Description
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We can't wait to welcome you aboard!!!The engraving is sharp and legible, and wraps nicely around the curve of the piece.
The engraving is the icing on the cake!
Engraving is spot on.
The Engraving was done perfectly and they even provided top of the line assistance when the amount of characters limited me. Providing me still exactly what I asked for.
I requested a short sentence to be inscribed in the palm of the copper articulated hand, and it was engraved beautifully along the inside curve of the palm. Wonderful touch for such an intricate piece.
Excellent engraving.
The engraving was super sharp and clear, and the script is beautiful.
The engraving was the perfect finishing touch to an already very special gift. It was beautifully done, clean, elegant, and exactly as I requested. Being able to add a personal message made the Mechanical Heart Pendant feel completely unique and much more meaningful. I chose the words “My soul found you,” and seeing them engraved on the piece made it even more special. I’m extremely happy with the result and would definitely recommend the engraving service to anyone who wants to turn a beautiful piece into something truly personal and unforgettable.
Cleans
It was perfectly made and I am more than happy with the results.
Great inscribing done. Just as I asked and perfectly straight
Engraving is well done and easy to read.
Nice
Wish i could of had a longer engraving
Quality of the engraving it excellent
Great personalisation
Well done
She couldn't be happier
Very detailed engraving!!
Awesome
I like the engraving, but it’s hard to see, I thought it would look like the photo I guess
So tiny but very clear and precise. Very happy
Very small font, you can't see it well
Thank you very much for your feedback.
Due to the limited engraving space, longer text may result in a smaller font size than expected. We’re sorry for any inconvenience caused.
Our customer service team will reach out to you shortly to assist further.
The engraving is almost invisible
We’re very sorry to hear that the engraving is almost invisible. Due to the limited engraving area, the text may appear smaller than expected. We’ve sent you an email with more details—please check your inbox. Thank you for your understanding!
Me gusto mucho, aunque ahora que lo recibi me di cuenta de que debi haber dado mas especificaciones, de todos modos me encanto
All good thanks
Cool!
Too tiny to read, waste of money
A little hard to see on the acorn
Gravure très fine, ça rend super bien sans être trop voyant, parfait !
This was spelled and done correctly
The custom engraving was very optimizable and delivered earler than expected
Captured my sentiment. Font is too small, may be due to limited or miniscule surface space
Captured my sentiment. Font is too small, may be due to limited or miniscule surface space
