Loyalty Program Upgrade Notice

Dear Valued Customer,

We’re pleased to inform you that our Loyalty Points App has now been successfully upgraded. This update is part of our ongoing effort to improve your overall experience and provide a more seamless rewards system.

Following the upgrade, we kindly ask you to review your account, including your VIP tier and points balance. While we have taken great care to ensure a smooth transition, there may be rare discrepancies.

If you notice any issues with your VIP level or points, please contact our support team at your earliest convenience. We will be happy to assist you.

Important:

All inquiries related to upgrade discrepancies must be submitted by April 6, 2026. After this date, we will no longer be able to process claims related to the upgrade.

We sincerely apologize for any inconvenience this may cause and greatly appreciate your understanding and continued support.

Warm regards,
COPPERTIST.WU Customer Experience Team