Shipping Protection
Shipping Protection
- 1Earn PointsBecome a member and get 500 points instantly! Plus, there are plenty of ways to earn more, with double points on special holidays!
Earn Points - 2Redeem
Points200 Points = $1 (Normally)
Redeem Points
Valid on all items
(including custom items) - 3Pay
With PointsSlide to choose your points, click 'Apply', and it will be applied to your order.
Pay With Points
Protect your order from damage, loss, or theft with our Shipping Protection. This service provides a free replacement if anything happens during shipping, backed by our top-tier guarantee. If you opt out, we can't be responsible for lost, damaged, or stolen items. Choose peace of mind. Please note, this policy does not apply to orders that have already been successfully delivered.
| United States | |||
| Type of shipping | Threshold | Price | Shipping timeline |
|---|---|---|---|
| Free Standard Shipping | Order $129 and above | Free | 5-8 business days |
| Standard | Order below $129 | $9.99 | 5-8 business days |
| Expedited (3-5 BUSINESS DAYS) | $25 | 3-5 business days | |
| Canada | |||
| Type of shipping | Threshold | Price | Shipping timeline |
|---|---|---|---|
| Free Standard Shipping | Order $129 and above | Free | 5-10 business days |
| Standard | Order below $129 | $9.99 | 5-10 business days |
| Australia | |||
| Type of shipping | Threshold | Price | Shipping timeline |
|---|---|---|---|
| Free Standard Shipping | Order $129 and above | Free | 8-15 business days |
| Standard | Order below $129 | $9.99 | 8-15 business days |
| United Kingdom | |||
| Type of shipping | Threshold | Price | Shipping timeline |
|---|---|---|---|
| Free Standard Shipping | Order $129 and above | Free | 7-12 business days |
| Standard | Order below $129 | $9.99 | 7-12 business days |
| Germany | |||
| Type of shipping | Threshold | Price | Shipping timeline |
|---|---|---|---|
| Free Standard Shipping | Order $129 and above | Free | 7-12 business days |
| Standard | Order below $129 | $9.99 | 7-12 business days |
| Other countries and regions | |||
| Type of shipping | Threshold | Price | Shipping timeline |
|---|---|---|---|
| Free Standard Shipping | Order $129 and above | Free | 7-20 business days |
| Standard | Order below $129 | $9.99 | 7-20 business days |
- Due to recent changes in U.S. and EU import tariff policies, some shipments may experience delays of 2–4 weeks during customs clearance and delivery. We are actively coordinating with our shipping partners to minimize delays and ensure a smooth delivery experience.
Thank you for your patience and understanding 🙏. If you have any questions while waiting for your order, feel free to reach out to us at [email protected] — we're always here to help. - If no shipping options are available during purchase, it means sales for your region are not yet open. We apologize for any inconvenience and appreciate your understanding.
- For deliveries outside of the US, Canada, Mexico, Australia, and New Zealand, customers may be subject to additional customs duties and taxes, which are not covered in the shipping cost. Please be aware that the exact amount of these fees varies by country, and unfortunately, we cannot provide a specific cost. For further details, kindly reach out to your local customs office.
- Please note that in the event of exchanges or returns, any duties and taxes paid during delivery will not be refunded.
**Each of our pieces is handmade, we will send them out from our Asian studio when the local warehouses are out of stock. Any questions,please feel free to contact us at any time.
You orders will be delivered by a courier Monday to Friday.Please allow extra time for your order to be processed during public holidays and sale periods. Customs and Postal Service may also require extra time to work on the processing / delivery during peak season or before major festivals. Please also note that delays may occur as a result of pending payment authorizations.
**We do not ship on the weekend or banking holidays, so your order will be processed the next working day.
Shipping Fees:
We provide free delivery for orders exceeding $129. For orders below $129, our standard shipping fee is $9.9. An extra $12.99 shipping fee is applicable to the following regions or countries: Saudi Arabia, Norway, Mexico, United Arab Emirates, Qatar, Switzerland, Russia, and Puerto Rico (USA)
Taxes, Customs Duties:
Normally the priced shown on our pages is already inclusive import duties. No additional taxes or customs duties are collected.
Unfortunately, we have no control over taxes as customs policies vary by country. Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. If you have any questions related to customs charges you are advised to contact your local customs.
Late or lost orders
When placing your order please make sure that you specify the correct delivery address as Coppertist.wu take no responsibility for missing parcels that have been sent to the wrong address or if requested to leave with neighbour or an outbuilding.
Any order discrepancies relating to missing and/or lost items must be reported to us in writing via email at [email protected]. We cannot refund or replace lost items until 20 working days after the date of despatch (25 working days for international items).
Items not received but tracking shows they have been delivered
This may happen when items are sent to places of work. In some cases, your item might have been delivered to a post room or colleague within your company and someone else will have signed for it.
Please note we do not refund or replace items that are tracked as being delivered. For this reason, we always recommend that you get items delivered to a secure address.
Why was my order cancelled?
If your order was unexpectedly cancelled, chances are that our fraud filter marked your order as fraudulent. If you are sure that that is not the case, please ensure the billing address matches the payment method you are using, and checkout again. Alternatively, please order again with a Paypal account. If you do not have Paypal, you can easily sign up at www.Paypal.com.
Couldn't load pickup availability
Free Shipping On order Over $129
Free 30 Day Returns
1 Year Warranty
Description
Description
Protect your order from damage, loss, or theft with our Shipping Protection. This service provides a free replacement if anything happens during shipping, backed by our top-tier guarantee. If you opt out, we can't be responsible for lost, damaged, or stolen items. Choose peace of mind. Please note, this policy does not apply to orders that have already been successfully delivered.
Join Group For Benefits
Join Group For Benefits
Would you love to join our Instagram group and unlock a plethora of exclusive benefits that come with it!
Benefits:
- Exclusive Group-only Discount: Claim major discount on all our products.
- Connect with Fellow Coppertistwu and Animal Lovers: Meet like-minded individuals who share your passion for our brand and animals.
- Shape Future Designs: You have the grounds to share ideas for future products. Your idea can be our next design.
- Regular Giveaways: You have the opportunity to be a winner of a free piece.
How To Join
-Visit Our Official Instagram Page
-Click "Follow" and "Message" and send a DM with "Add me in."
We can't wait to welcome you aboard!!!Shipping has been perfect!
Habe den Crimson Templar bestellt und bin begeistert von der Qualität! Alles ist überaus hochwertig verarbeitet und wirkt sehr edel. Ich liebe meine erste Figur! :D
Bestellprozess und Lieferung verliefen reibungslos: Zahlung per Paypal, Bestell- und Versandbestätigung, der Tracking-Link wurde regelmäßig aktualisiert. Ich konnte immer sehen, wo sich mein Paket befand. Die Sendung wurde innerhalb Deutschlands mit DHL Express zugestellt und war top verpackt. 11 Tage Lieferzeit insgesamt.
Ich bestelle auf jeden Fall wieder - vielen Dank!
Shipping Protection
These are excellent. They are really well made and would buy again.
Il est magnifique, exactement comme sur les images 😍✨
Désolé mes photos ne sont pas de très bonne qualité 😅
Thank you so much! We’re thrilled to hear that it looks just as you expected ✨
We hope it brings you lots of joy! 😄
It arrived in good shape
Everything came perfect
Did not use
Protected my item.
Incredible seller with amazing products!!!
Incredible seller with amazing products!!!
Great product
Incredible seller with amazing products!!!
Fabulously fun to play with and the positions you can put them in is endless. I can't wait to see what they come up with next.
Amazing Seller with Amazing products!
Good quality items unique designs
Awesome company & shipping is top notch. Your rewards use to have higher tiers for points. Can the reward points be stacked to get higher gift card style award. Use to be able to do a lot higher reward & I have a lot of points. Otherwise great company
Product arrived in great condition.
Very satisfied.
Great Service
Very convenient
Rather than seeing it in pictures, it's so cool to receive it in person.
The customer service is top tier and the quality of their products, is fantastic!
Items came well protected in unassuming box.
My wife loves the heart pendant.
Great gift
I own several pieces, mostly the warriors. Each and everyone is a quality piece. Every order is seamless and shipping pretty quick. It’s all about the quality of work here!
Great seller!
Great seller
The heart was amazing and worked perfectly. Unfortunately she broke up with me immediately after and took it ):
Great seller
Both pendants are gorgeous and exceptionally well crafted. The tiny tiny details on the snake and the dragon are extremely clear and well detailed
